Shipping policy
Shipping Policy
Effective Date: 20th-June-2026
Thank you for shopping with Geniouscollections. We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times are as follows:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days (where available)
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available), allowing you to monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 3 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and provide a suitable solution where possible.
Delayed Deliveries
While we strive to deliver all orders on time, we are not responsible for delays caused by shipping carriers, customs, natural disasters, weather conditions, or other circumstances beyond our control.
Contact Us
If you have any questions regarding shipping, please contact us:
Store Name: Geniouscollections
Email: shopify.geniouscollection@gmail.com
Phone: +923455933895